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When team issues pile up, or the same ones keep coming back, you don't need to address everything at once.

You need a clear place to start.

Team Friction Finder™ helps you organize what you’re seeing into patterns and get clearer about where to focus first.

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Takes ~25 minutes • Get instant access • Built on 15+ years of leadership consulting experience.

Have you been asking yourself...

Why does so much depend on me?

Why aren't we on the same page?

Who actually owns what?

Why does everything take so long?

The longer recurring team issues go unexplained, the greater the cost—in time, trust, momentum, and leadership energy.

Stop spinning. Stop guessing. Start seeing the patterns.

Team Friction Finder™ organizes your observations into patterns—so you know where to focus next.

Team Friction Finder™ may be right for YOU if...

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You’re watching the same communication breakdowns, recurring conflicts, or ownership issues play out again and again.

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You’re tired of reacting to one issue after another and want to step back to see the bigger picture.

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You’ve made enough important team decisions to know that guessing is expensive.

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You believe better decisions begin with understanding—not assumptions or blame.

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You know your team deserves more than another temporary quick fix—and want a better place to begin.

How Team Friction Finder™ Works

A Simple Process for Turning Observations into Clearer Leadership Decisions.

1. Get Started in Minutes

  • Purchase Team Friction Finder™

  • Create your secure account

  • Begin your first assessment

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2. Capture what you’ve been noticing

  • Respond to guided statements about your team

  • Answer from your own leadership perspective

  • Finish in about 20-25 minutes

3. Discover the patterns

  • Review any patterns, watchlist areas, and potential blind spots identified

  • See what stands out across your observations

  • Identify where your leadership attention may have the greatest impact

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4. Move forward with greater confidence

  • Work through the Decision Worksheet to help you:

    • Prepare for productive conversations

    • Prioritize your next steps with a fresh perspective

Team Friction Finder™ is built on years of helping leaders understand and resolve team challenges.

Here’s what leaders have said about working with Andrea MacKenzie, the creator of Team Friction Finder™.

“The client was amazed at how accurately her interpretation reflected what they were experiencing... Andrea saved the client months of potential conflict. Within a couple of weeks the client knew how they were going to move forward.”

 

— Anne P., Executive Coach

at a Major American Food Brand

"Andrea gave me exactly what I needed. It was like a blueprint with special instructions… It’s so much less time-consuming as a CEO to have the right team in place.”

 

— Kyla L., Owner,

Boutique Consulting Firm

Everything Included in Your 90-Day 
Team Friction Finder™ Series

Built to help you organize your observations, recognize patterns, and make better leadership decisions.

90 Days

Use all 3 assessment credits within 90 days of your first completed assessment.

3 Team Snapshots

Compare 3 points in time to identify changes over 3 months.

1 Team

Designed for one leader to assess 1 team across a 90-day period

Everything in One Place...

One place to take assessments, explore results, and track progress over time

See the bigger picture and gain new insights

Interactive Team Snapshot

Your interactive Team Snapshot brings your results together so you can explore potential patterns, better understand the context behind your results, and revisit your findings whenever you need them.

Interactive Results Overview

© Lead With Harmony. All Rights Reserved.

Reference your new insights for better meetings and decisions

Summary Report Download (PDF)

Save a concise summary of your results to review before meetings, share with trusted advisors and colleagues, or reference offline whenever you’re making important team decisions.

Custom Pattern Highlights

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Reflect with questions that help you prioritize what matters most

Decision Worksheet (PDF)

Use the Decision Worksheet as a guide to help you reflect on your results, prepare for conversations, and prioritize your next steps with greater confidence.

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Downloadable Decision Worksheet

© Lead With Harmony. All Rights Reserved.

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Team Snapshot History

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See team progress over time for better leadership decisions

Snapshot History

Compare your snapshots over time to see what’s improving, what still needs attention, and whether your efforts are making a difference. (Export to Excel available)

Need to assess more than 1 team?

Each 90-Day Series includes one leader and one team. To assess additional teams or sub-teams, simply purchase another series for each. When all of your teams are managed under the same account, you can compare results and view assessment history for every team from one dashboard.

Meet the Creator of Team Friction Finder™

Andrea MacKenzie, MBA • Founder of Lead With Harmony

​For over 15 years, I’ve worked with leaders across a wide range of organizations to help them navigate team challenges, improve communication, and make better decisions.

One thing I noticed again and again was how easy it was for leaders to get caught up in individual team situations, interpersonal dynamics, and competing interpretations—making it difficult to step back, organize what they were seeing, and identify where to focus first.

A leader might spend weeks—or even months—working through individual incidents, trying to understand what was really happening on their team. Those conversations are valuable, but they don’t always make it easier to see the bigger picture.​​

That’s why I created Team Friction Finder™.

I wanted a simple way for leaders to organize what they were already observing across multiple aspects of team dynamics. Instead of relying on memory, isolated incidents, or the loudest voices in the room, they could step back, see their observations more objectively, and identify where to focus first.

Team Friction Finder™ isn’t designed to replace thoughtful leadership. It's designed to support it with a clearer starting point for the conversations and decisions that come next.

 

Because better conversations—and better decisions—begin with greater clarity.

What leaders have said about working with Andrea

Our team started communicating more effectively and increasing productivity.
Brett M., Marketing Technology
Andrea helped us create strategies to communicate better, prevent conflict, and make decisions more productively.
Jim V. CPA Firm
Andrea helped us work more effectively and strategize better when change came about.
Sam K., Global Distributor

Frequently Asked Questions

Don't see you question here? Email me.

Find Your Starting Point

You don’t need to have all the answers before you begin.

You don’t need to know exactly what’s causing every challenge.

You simply need a structured way to organize what you’re already observing and identify where to focus first.

Team Friction Finder™ helps you move beyond isolated situations, competing interpretations, and assumptions—so you can approach your next conversations with greater clarity and confidence.

✓ 3 assessment credits for 1 team within 90 days

✓ Personalized Team Snapshot and report summary

✓ Interactive results dashboard

✓ Downloadable Decision Worksheet

✓ Secure dashboard access

✓ Instant access

✓ No subscription, no auto-renewal

✓ Access to your results anytime

Your Purchase Includes:

Stop spinning. Stop guessing. Start seeing the patterns.

Team Friction Finder™ — A Lead With Harmony® product
© 2026 Lead With Harmony. All rights reserved.

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